Donation Associate

Job Description

How to Apply:

Please send your resume as an email with the location and position you are applying for in the subject line. Alternatively, you can drop off your resume in person. To find location details, visit our Locations page. 

Alta Vista – Ottawa (ON): nro.altavista.thriftstore@salvationarmy.ca 

Bell’s Corners – Nepean (ON): nro.bellscorners.thriftstore@salvationarmy.ca

Leslieville – Toronto (ON): lindsay.aitken@salvationarmy.ca

St. John’s – Kenmount (NL): nro.stjohnskenmount.thriftstore@salvationarmy.ca

Westshore – Langford (BC): Gayathri.Wijesingh@salvationarmy.ca

Why Join Us

Do you have a passion for Thrift? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling! Our team members demonstrate our core competencies of collaboration, communication, composure, and being service focused in everything they do. If you are looking to further your career in retail consider joining our team. We offer a competitive total compensation package, extensive leadership development, and personal growth opportunities.

Job Overview

As a Donation Attendant you are to provide excellent service to guests by receiving and processing unsorted donated goods. This position will honour the donors and contribute to building relationships with those in our communities, as well as positively impact our guests, donors, and the communities in which we operate.

Our ideal candidate is a retail enthusiast who is service focused, can maintain their composure, has the ability to communicate and build relationships. In doing so, the candidate will be action oriented, can drive results, and is a key participant in the processing of store donations.  

Note: Saturday and Sunday availability is required.

Job Duties

Production Area 

  • •  Receive, assist, and thank guests for their donations
  • • Lift and move boxes and bags of donated items (up to 50lbs)
  • • Sort through donations and evaluate items for quality and condition
  • • Meet assigned production targets for each shift
  •  
Skills and Qualifications
  • •  Approachable with good interaction/people skills
  • • Good written and oral English (French where required)
  • • Eye for detail
  • • Dependability
  • • Minimum Grade 10 or equivalent
  • • Ability to lift up to 50lbs
  • • Flexible scheduling for part-time employees – the ability to work daytime/Sundays is a requirement for this position
  • • Must be eligible to work in Canada


We provide a passionate fast paced retail environment where you will be immersed in our operations and service. You will experience firsthand the impact of our work in our communities.

What We Offer:

Competitive compensation:

  • • Staff discounts
    • Employer paid RRSPs
    • Vacation (3 weeks/ 6%)
    • Paid sick time
    • The opportunity to learn new skills, job advancement, recognition programs and in-store sales incentives 

You Can Expect:

• To join a hands-on work environment where you will be required to physically move through our operation while adhering to daily goals.
• A schedule based on our operational needs. We are open 7 days a week, including days, evenings and weekends (Please note: Our stores are open for shopping Monday to Saturday and Sundays we are open to receive donations).

As part of our ongoing commitment to ensuring a safe and healthy work environment for all of our employees, CSA approved footwear is required for all Retail and DRC positions within NRO. 

The Salvation Army Thrift Store – National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada’s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship.  By working with us, you help support The Salvation Army’s programs, services and emergency relief efforts by recycling and selling donated goods.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.