Contact Us

National Home Office, Regional Distribution and Recycling Centre 
Address: 2360 South Service Road West | Oakville, ON, L6L 5M9
Phone: 905.825.9208

Hours of Operation:  
Monday - Friday: 8AM - 4:30PM
Saturday: CLOSED
Sunday: CLOSED

Donor Welcome Centre Hours
Monday - Friday: 6:30AM - 6PM
Saturday: 7AM - 5PM
Sunday: 12PM - 4PM

Guest Services

We want you to feel free to communicate with us. If you're looking for answers, need to solve a problem, have a suggestion, or want to share a concern or compliment, contact Guest Services by:

Phone: 1.855.98.GUEST (1.855.984.8378), Email: 

Donation pick-up service

You can help give hope to those in need by looking in your closets, your homes and your hearts. Donate today to your local Salvation Army Thrift Store and make a difference in someone else' life tomorrow!

To arrange a donation pick-up, please call our toll-free donation line at 1.888.333.1229

Please click here for more information on ways to give.

Media Requests:

Contact the Brand Integrity and Communications Department
Phone: 905.825.9208 ext. 200                   

When you call or email, please

  • Identify your topic of interest, contact information and deadline.
  • Ensure our spokespeople are adequately prepared, you may be asked to provide questions in advance.
  • A member of the Brand Integrity and Communications Department will respond in a timely manner.

Journalism students:

We are pleased to help journalism students with school projects and ask that requests are sent by e-mail to Please be sure to include your contact information, your deadline and your proposed questions.

Click here to find a Thrift Store nearest you