Contact Us

National Home Office, Regional Distribution and Recycling Centre 
Address: 2360 South Service Road West | Oakville, ON, L6L 5M9
Phone: 905.825.9208

Guest Services:
For queries or if you want to share a concern or compliment, contact Guest Services Department at:
Phone: 1.855.98.GUEST (1.855.984.8378), or Email: guestservices@tstores.ca 

Donation pick-up service:
To arrange a donation pick-up, please call our toll-free donation line at: 1.888.333.1229 

Media Requests:
Contact the Brand Integrity and Communications Department at:
Phone: 905.825.9208 ext. 200, or Email: media@tstores.ca

When you call or email, please:

  • Identify your topic of interest, contact information and deadline.
  • Ensure our spokespeople are adequately prepared, you may be asked to provide questions in advance
  • A member of the Brand Integrity and Communications Department will respond in a timely manner.

Journalism students:

We are pleased to help journalism students with school projects and ask that requests are sent by e-mail to media@tstores.ca. Please be sure to include your contact information, your deadline and your proposed questions.

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